Privacy Policy for Houdini's Escape Room Experience Limited (Company number 06650486)
Effective Date: 26/07/2024
Introduction
Houdini's Escape Room Experience Limited ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website https://www.houdinisescape.co.uk/ (the "Site") and use our services.
Information We Collect
- Personal Information: We may collect personal information such as your name, email address, phone number, and payment information when you:
- Book an escape room
- Purchase gift vouchers
- Sign up for our newsletter
- Contact us with inquiries
- Non-Personal Information: We may collect non-personal information including your browser type, IP address, pages visited, and other analytical data.
How We Use Your Information
- To Provide Services: To process bookings, purchases, and manage your account.
- Communication: To send you updates, promotional materials, and respond to your inquiries.
- Improvement: To analyse website usage and improve our services.
- Legal Obligations: To comply with legal requirements and protect our rights.
Sharing Your Information
We do not sell or rent your personal information. We may share your information with third parties in the following situations:
- Service Providers: With trusted partners who assist us in operating our website, conducting our business, or servicing you.
- Legal Compliance: When required by law or to protect our rights.
Cookies
We use cookies and similar tracking technologies to enhance your experience on our Site. You can manage your cookie preferences through your browser settings. Please read our full cookie policy.
Data Security
We implement various security measures to protect your personal information. However, no method of transmission over the internet is 100% secure.
Your Rights
You have the right to:
- Access your personal information.
- Correct or update your information.
- Request deletion of your data.
- Opt-out of receiving marketing communications.
Third-Party Links
Our Site may contain links to other websites. We are not responsible for the privacy practices of those sites.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. We will notify you of any changes by posting the new policy on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
- Email: info@houdinisescape.co.uk
- Phone: 0800 999 1996
- Address: Aragon House,University Way,Cranfield Technology Park,Cranfield,Bedford,MK43 0EQ
By using our Site, you consent to our Privacy Policy.